Frequently Asked Questions




What is iRemotePC?

iRemotePC is a "Remote Desktop Viewing" service that allows you secure access and full view of your remote computer's desktop all from any web-browser. This provides an extremely cost effective, practical and secure solution to the demands of any Individual, or Business that is always on the move! Quick to install, easy to use!

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What are the benefits of using iRemotePC?

iRemotePC provides features such as: "Remote Desktop Viewing", "File Sharing" and various other useful features. To see a full list and take advantage of our exciting features, please Click Here!

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Why are you the best in the market?

We at iRemotePC are fully experienced professionals. We provide practical solutions to real problems. With our vast resources and experience we are perfectly placed to help customers from all corners of the globe. The technology of today with a vision towards the future!

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What's the difference between using my office/home PC and iRemotePC?

Nothing! They go hand in hand! Thanks to iRemotePC PC remote access service you can now access your Remote PC Desktop anytime from anywhere in the World! Whether you are sitting in front of a PC/Laptop in Miami, Geneva or Hong Kong you are still using your own computer back at home. It's as if you are using your own PC, it's as simple as that! You see the same files as they are on your own PC.

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How does iRemotePC work?

Just install our small PC remote access software program into your Home/Office PC, go to www.iRemotePC.com and Login. Simple! You will have full secure access to that computer from anywhere in the world - using just a web browser!

No special technical knowledge required, connect and GO! You - and you only - have full control of your Remote Desktop PC.

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What about Security?

Our product provides secure remote access with the highest level of data security by using 128bit-256bit SSL algorithms. iRemotePC PC remote access software delivers these capabilities without compromising on security.

It doesn't expose any open ports on your PC, and will not store any information on any servers. The level of protection you already maintain will not be changed, nor compromised in any shape or form. All our technical staff have the highest level of expertise and qualifications and you are protected by their professionalism and dedicated desire to maintain and reinforce their reputation in the innovative sector of the IT arena.

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Is it expensive?

Absolutely Not! In fact, we have decided to provide remote desktop access and file transfer features along with the premium features for completely free with TrialPay! If you are not interested in any of our TrialPay offers then it's just $4.95/month per PC extra. We have packages tailored to your usage needs.

SIMPLICITY! When you invest in, manage and maintain your own IT it can cost thousands, but with iRemotePC solutions you can access your files or any important document at the click of a keyboard! For instance your staff will spend less time sending you documents giving you more time to add value to your business thus experiencing perceivable productivity gains.

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Why should I consider iRemotePC?

The benefit is that you gain instant and secure remote access to your desktop PC. See our Featured Highlights page. We provide you with arguably the best possible advanced software remote access control engineering services whilst still taking full advantage of its inherent user-friendly attributes!

Consider this, you are able to access all your business/personal desktop while on the move, giving you greater scope and freedom to carry on with your business "home from home" or indeed "office from office" as usual. Whether you need a smart solution or are looking for someone to help you offer your clients a better service, iRemotePC have the experience and breadth of services to help you achieve all your goals.

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What applications will I be able to access?

Simply EVERYTHING!

Using the latest technology provided by iRemotePC that gives you the freedom of total secure and uninterrupted access to any application on your PC desktop. All that is needed is an Internet connection and a standard web browser.

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Can I use a computer from an 'Internet Café?

Yes you can! In the last few years the World Wide Web has become accessible from all sorts of places including the popular Internet Café's. iRemotePC can be accessed from anywhere in the world with just internet access.

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By connecting from any browser, will it be fast and reliable as they are normally?

Yes! You can be on your office/home PC or enjoying a sea-view resort location and still enjoy normal real time connection.

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How do I connect your product?

Easy. Just install our small program into your Home/Office PC. Open up any browser, go to http://www.iremotepc.com and Login! Simple! You - and you only will have Instant access to your PC. When using our iRemotePC software, iRemotePC gives you a powerful remote solution - allowing you instant remote control to view all you files and emails etc, as if you are using your own PC.

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How will the remote user connect?

Via the Internet and now compabitable with all web browsers. Once you have installed iRemotePC software into your home/office PC, go to iRemotePC.com and login. You will then see all the computers in your account, just click on one and you are now ready to remotely use your PC.

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What happens if my telephone connection goes down?

Modern business-grade telecommunications data links in most parts of the world are extremely reliable. But if are connected through dial-up and your telephone connection does go down, you will temporarily loose service service until you telephone is back on line.

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Will I lose control of my Desktop?

Absolutely not! You stay in total control at all times. iRemotePC's software characteristics allow complete control whilst in remote access mode for remote access.

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Will my data remain private?

Absolutely! We protect our customer's data by utilizing the most powerful data servers hosted in a very remote location. All data is 100% encrypted. Strict security rules are enforced at ALL times.

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Will my emails, folders still be virus protected?

Yes. They will stay the same as you use your PC from your Office and/or Home.

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How reliable is the service?

Extremely reliable! Research shows that the major causes of system failures are due to the Internet itself or the telecommunications. Any operating system, typically due to poor system maintenance or software application updates being installed without adequate testing can fail.

With iRemotePC solution the software is not only proven to be resilient enough but it is tested and put to rigorous quality control prior to release, this ensures a high degree of reliability.

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Why is iRemotePC the right one for my business or Home?

Generally speaking, the "ideal" solution for you is iRemotePC software!

We give you, The power of your REMOTE PC DESKTOP is literally at your fingertips anytime, anywhere & more! It reduces costs (e.g. no more complicated and costly alternatives) and provides a more seamless experience so you can focus on what you do best…running your business! Customers can choose a solution based on a range of pricing packages. Our flexible solutions are offered to suit each person's or company's needs.

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Can I chat to my office staff or anyone else?

Yes Indeed! Our software not only supports multiple users to gain authorized and secure access to your PC. It includes a unique chat facility that allows you to discuss your business or personal matters with your business associates, colleagues, friends or family members!

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Will I need to make any of my staff redundant?

No. In fact your valuable staff become more focused on business issues, they can concentrate on how to improve customer service and your competitive edge, how to more effectively deliver critical business data and applications to staff when and where they need it. You control what to deliver and orchestrate and the software helps you run your business while on the move, without enduring the headache associated with the unreliable and slow conventional technology of the past.

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What should I do next?

Naturally, we are in business to help our clients achieve their business objectives.
Please click here to download our free software: Download Now!

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